privacy

This privacy policy describes how your personal information is collected, used, and shared when you visit, use my services, or make a purchase from www.shopthegreenstudio.com.

For purposes of this privacy policy, “you” and “your” means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this privacy policy. Please read this carefully. By using and accessing any of the services, you agree to the collection, use, and disclosure of your information as described in this privacy policy. If you don’t agree with this, please don’t use or access any of the services.

I may update this privacy policy from time to time, without prior notice, including to reflect changes to my practices or for other operational, legal, or regulatory reasons. I will post the revised privacy policy on the website, update the “last updated” date and take any other steps required by applicable law.

The information that we collect and use varies depending on how you interact with me. I collect certain information about your device, your interaction with the site, and information necessary to process your purchases. I may also collect additional information if you contact me for customer support. 

I use the personal information I collect generally to fulfil any orders placed through the website. Additionally, I use this order information to communicate with you and, when in line with the preferences you have shared with me, provide you with information or advertising relating to my products or services. 

I also collect to help me screen for potential risk and fraud, and more generally to improve and optimize my website.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the services, my rights, and the rights of my users or others.

  

WHAT PERSONAL INFORMATION I COLLECT

The types of personal information I obtain about you depends on how you interact with my website and use my services. When I use the term "personal information", I’m referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information I collect.

  

INFORMATION I COLLECT DIRECTLY FROM YOU

Information that you directly submit to me through my services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with me, for example, when sending a message through the services.

Some features of the services may require you to directly provide me with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

  

INFORMATION I COLLECT THROUGH COOKIES

I also automatically collect certain information about your interaction with the services . To do this, I may use cookies, pixels and similar technologies ("cookies"). Usage Data may include information about how you access and use my website and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the services.

  

INFORMATION I OBTAIN FROM THIRD PARTIES 

Finally, I may obtain information about you from third parties, including from vendors and service providers who may collect information on my behalf, such as:

Companies who support my site and services, such as shopify.

My payment processors, who collect payment information  to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform my contract with you.

When you visit my site, open or click on emails I send you, or interact with my services or advertisements, I, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information I obtain from third parties will be treated in accordance with this Privacy Policy. I’m not responsible or liable for the accuracy of the information provided to me by third parties and I’m not responsible for any third party's policies or practices. 

  

HOW I USE YOUR PERSONAL INFORMATION 

• Providing Products and Services. I use your personal information to provide you with the services in order to perform my contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
• Marketing and Advertising. I use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on my site and other websites.
• Security and Fraud Prevention. I use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the services and register an account, you are responsible for keeping your account credentials safe. I highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact me immediately.
• Communicating with you. I use your personal information to provide you with customer support and improve my services. This is in my legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain my business relationship with you.

  

COOKIES

Like many websites, I use cookies on my site. For specific information about the cookies that I use related to powering my store with Shopify, see https://www.shopify.com/legal/cookies. I use cookies to power and improve my site and my services (including to remember your actions and preferences), to run analytics and better understand user interaction with the services. I may also permit third parties and services providers to use cookies on my site to better tailor the services, products and advertising on my site and other websites.

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some of the services, including certain features and general functionality, to work incorrectly or no longer be available. 

  

SHARING YOUR PERSONAL INFORMATION 

I share your personal information with third parties to help me use your personal information, as described above.

For example, I use Shopify to power the online store. You can read more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy .

Finally, I may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information i receive, or to otherwise protect my rights.

Please note that I do not alter my site’s data collection and use practices when I see a do not track signal from your browser.

  

RETENTION OF YOUR INFORMATION

When you place an order through the site, I will maintain your order information for my records unless and until you ask me to delete this information.

  

YOUR RIGHTS 

GDPR

If you are a European resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through the contact information below.

Additionally, if you are a European resident I note that I am processing your information in order to fulfil contracts I might have with you (for example if you make an order through the site), or otherwise to pursue my legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to the United States. 

last update 13/09/2023